Home James Property Management is operated by Wolfbrook Property Management (“Wolfbrook”, “we”, “our” or “us”).
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020.
This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with Home James Property Management, including through our website, enquiry forms, rental appraisal requests, property management services, tenant services and other communications.
We may collect personal information from you, including information about your:
We may also collect information from third parties where authorised or permitted by law, including credit reporting agencies, insurers, contractors, government agencies, tenancy databases, referees and professional advisers.
We may collect non-personal information such as aggregated website usage statistics and anonymous survey data.
We collect personal information when you:
We collect personal information in order to:
If you choose not to provide certain information, we may be unable to provide some or all of our services.
Home James Property Management is operated by Wolfbrook Property Management.
Information submitted through this website may be accessed and processed by authorised Wolfbrook Property Management employees, contractors and service providers for the purposes described in this policy.
We may share personal information with trusted third parties where reasonably necessary to deliver our services, including:
We do not sell personal information to third parties.
We may use your contact information to send updates, newsletters, service information and marketing communications relating to Home James Property Management, Wolfbrook Property Management and related services.
You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure or alteration.
Information may be stored electronically using secure third-party systems and service providers. Access to personal information is restricted to authorised personnel who require it to perform their duties.
While we take reasonable precautions, no method of electronic storage or transmission is completely secure and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
You have the right to request access to personal information we hold about you and to request correction of that information if you believe it is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
Our website uses cookies and similar technologies to improve website performance and user experience.
Cookies may help us:
You can disable cookies through your browser settings, although some parts of the website may not function correctly.
We may also collect IP addresses and website usage information for analytical and administrative purposes.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or services.
The most current version will always be available on this website.
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or believe your privacy has been breached, please contact us:
Home James Property Management
Operated by Wolfbrook Property Management
Email: admin@hjproperty.co.nz
We will respond to privacy-related enquiries as soon as reasonably practicable.